Legal

Refund policy.

Thirty days, money back, no questions and no exit interview.

Draft, not yet reviewed. This is the design reference for the page, written from how the product actually behaves. Every clause below needs a lawyer before it is published as a term of sale, and nothing here has been checked against Indian, EU or US consumer law.

In one sentence

Thirty days, in full, no questions and no exit interview. If we miss a published resolution target on a paid plan, the refund is not prorated — you get the year back.

Last updated · draft

The promise

Within thirty days of buying any paid plan, ask and we refund it in full. Amelia gives you fifteen days and BookingPress fourteen; if it takes you a month of real appointments to discover we were wrong, that is our problem and not yours.

How to ask

Email us and say it did not work out. You do not have to explain, you will not be asked to get on a call, and there is no form with a dropdown of reasons.

Refunds go back to the card or account you paid from, within the gateway’s own timeline — usually five to ten working days, which is not a number we control.

If we miss a service level

If we miss a published resolution target on a paid plan and you would rather leave over it, the refund is not prorated. You get the year back, whenever in the year it happens.

What is not refundable

Renewals you forgot to cancel are refundable within thirty days like anything else. Nothing on the free plan can be refunded, because nothing was paid.

We may refuse a refund where a licence key has been resold or shared, and we will say so.

What happens to your site

Nothing breaks. The plugin keeps working after a refund exactly as it does after an expiry — you lose updates and support, not your bookings. We are not going to hold a diary hostage over a refund.